Privacy Policy

When you schedule an inspection or contact me, I collect the information you provide — typically your name, email address, phone number, the property address, and details about the booking (the service requested, date, and any notes). If you pay online, payment is processed by a secure third-party provider; I don't store your full card details.

I use your information only to run my inspection business and serve you — specifically to:

• Provide and schedule your inspection and any related services
• Communicate with you about your appointment, report, and follow-up questions
• Send reminders, your report, and (with your permission) a copy to your agent
• Process payments and keep basic business records

I never sell, rent, or trade your personal information, and I don't use it for outside marketing. I only share it with the service providers I need to do the job — for example, secure scheduling, email, and payment processing — and only as needed to deliver your inspection. I may also disclose information if required by law.

My website may use basic cookies and simple analytics to understand how the site is used and to keep it working properly. This is general, aggregated information and isn't used to personally identify you. You can disable cookies in your browser settings if you prefer.

I keep your information only as long as I need it to provide services and meet ordinary business and legal record-keeping needs, and I take reasonable steps to protect it. No method of transmission or storage is perfectly secure, but I work to safeguard the information you share with me.

You can ask me what information I have about you, request a correction, or ask me to delete it — just reach out using the contact details below and I'll help.

If you have any questions about this policy or your information, get in touch: